N-Tech Solutions Managed IT Made Easy (and Cheap!)

 

Lets cut to the chase - monitoring and management of your office server and up to five workstations is $250 per month.  Read on for the detail.

24x7 server and PC monitoring for your organisation at a rate that won't break the bank.

 Do you understand how critical your server is to the operating of your business?  Do you have any staff who know how to periodically check that all is running well?  Probably not - most small businesses don’t have the time or resources to commit.

With our investment in our automated monitoring system and web based dashboard we’ve taken the leg work out of keeping an eye on your systems and are able to reflect that in the price - for just $250 per month we are able to keep an eye on your server and multiple workstations. 

As well as server monitoring, we perform key checks on your workstation computers.

You can receive monthly status reports delivered to your inbox so you can see how healthy your systems are. Of course we read the same reports every week and will raise any issues with you pro-actively – after all, that’s our job.

Drop us an email or ring for a tailored quote.  We can add or reduce checks, include onsite or remote support hours at discounted rates, month by month plans and discounts for 6 or 12 month contracts.  We're very flexible.

A typical plan might look like this:

Managed IT Services Small Business Server Service Level Agreement (SLA)
$250/month with no contract
Support & Maintenance for 1 Windows-Based server plus automatic update management on all client PCs. Includes:
24/7 Daily system monitoring with critical alerts flagged immediately
Weekly remote performance log checks and automatic alert configuration
Weekly remote backup log checks and automatic alert configuration
Weekly anti-virus checks/updating
Fortnightly Windows security update patch checks including managing and authorising updates for all client PCs
Remote server access/support functionality
Remote desktop support functionality
Labour to perform the checks listed above is part of your maintenance fee.

What can we cover?

24x7 Round-the-Clock Checks


These checks run every 5 or 15 minutes and alert us instantly to critical issues on your systems.

Windows Service Monitoring – Checks any/all Windows services.

Disk Space Check – Alerts you if it rises above a set threshold.

TCP Port Monitoring – Monitors any TCP ports at the ISP or on the server.

PING Checks – Checks status of network devices, remote offices or remote devices.

Website Check – Ensures client sites are working properly.

SNMP Checks inc. RAID Array Checks – Configure any SNMP check.  Pre-configured RAID health-checks.

Server Performance Monitoring Checks – Processor Utilisation Check, Processor Queue Length Check, Network Interface Utilisation Check and Physical Disk Check.

Bandwidth Check – Get alerted to high usage.

Daily Safety Checks


These checks form the basis of a ‘Daily Health Check Service’. They run once-a-day and spot small problems which – while not affecting your ability to work right now – could turn into big disasters if left unattended.

Daily Backup Check – Alerts to problems on Backup jobs.

Daily Anti-Virus Check – Alerts if AV pattern files are out-of date.

Exchange Information Store Size Check – Alerts if the Information Store (this is the system that stores all your staff email) exceeds your set limit.

Disk Growth Rate Check – Alerts if growth rates exceed your limit in a 24-hour period.

Critical Event Checks – Reports critical events across all clients on one single easy-to-read report. And you can filter for ‘not- so-critical’ events too.

Disk Health Check – Checks smart disk alerts and warns if disks are failing.

Hacker Check – Alerts you to unauthorised access attempts to client systems.

Optional Workstation Health Checks


Get proactive alerts on important issues like AV, disk space, disk health, Windows services and event logs.

Asset Tracking

View all your hardware and software assets through your Dashboard. Print Inventory Reports, Change Reports, Software License Reports and more.  Our Asset Tracking feature is priced per computer – server, workstation or notebook. 

Managed IT console

A preview of our web based management console - your complete system health overview

 

Home & Business Computer Support

  • Remote Support
  • Virus Removal
  • SSD Upgrades
  • Internet / Broadband
  • Repairs & Upgrades
  • Wireless Networking
  • Data Backup

Small Business
Specialists

  • Server & Workstation Monitoring
  • Networking
  • File & Data Sharing
  • Remote Access
  • Cloud Solutions
  • Wireless Solutions
  • On & Offsite Backup

Resort & Apartment Support

  • Puma
  • Hirum
  • Ezyrez
  • RMS
  • Cloud Solutions
  • Data Backup

New Computer Systems and Hardware

  • Computers & Laptops
  • Modems, Routers, Switches
  • Wireless Equipment
  • Backup Drives
  • LCD screens
  • Servers

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